We (StudyNet Limited) are committed to protecting your privacy as an internet user whenever you buy, or consider buying, goods or services from us.

Collection of Information
To enable us to provide secure payment facilities we will typically acquire information which includes your name, your credit or debit card numbers (with the expiry date) your e-mail and billing addresses, and (where applicable) the delivery address. This information is passed directly to our payment service provider, WorldPay Litd, using a secure (SSL) connection. StudyNet Ltd does not store, nor have access to, your credit card information used for online book purchases.

Use and disclosure of Information
We use the information you enter into you account page in order to complete the transaction, including contacting you regarding order details and for the correct delivery of the item. The information may be transferred out of the European Union in certain cases for the purposes of processing transactions by us. If this does occur the data will only be transferred to environments equally secure as that provided by us in the UK.

Security
StudyNet is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

What is a Cookie ?
A cookie is a small text file that is automatically created when you enter a web-site and which is stored by your browser on your computer's hard drive.

Why do we use Cookies ?
Cookies store some basic information which helps us to identify if you have visited our site before and also retain some of your account information. Cookies make it possible for us to identify registered customers without the need to ask for personal details each time you enter our site. The cookies also store the contents of your shopping basket which means that you can save your basket if you don't want to go through the checkout.

The cookies also show which pages of our site you have visited and for how long. This enables us to count the total number of unique users who are accessing our site over a particular period of time and also identify if a particular page is not working.

What are the advantages to you of Cookies ?
Cookies help us to make our systems more efficient for your use, for example, saving time by not asking you to repeat your information, or by allowing you to complete your transaction over a number of visits.

You can disable cookies or have your browser alert you when cookies are being sent, but if you choose to do so you will not be able to add any items to your basket or complete a purchase.

How do I enable or disable my Cookies ?

• Internet Explorer: Go to Tools \ Internet Options and select the Privacy Tab. Click on Advanced and make your selections as required.
• Netscape Navigator: Please refer to your Help files regarding cookie settings
• Opera: Go to File \ Preferences. From the dialog box select Privacy and then make your selections as required.
• Other Browsers: Please refer to your Help files regarding cookie settings.

If you have any queries or concerns regarding the use of cookies please contact our Customer Service team for further information.